City seeks residents’ input and feedback on quality of life and city services

Mayor Kim Driscoll today announced that the eleventh annual Salem Residents Survey is now online. The survey is available at A Spanish language version of the survey will be available shortly and posted at The 2020 residents’ survey will be online until Thursday, May 21, 2020.

All Salem residents are encouraged to visit the online survey and share their opinions on a range of issues facing the City of Salem and their view of City services.

“The 2020 survey marks the eleventh year this data has been collected,” said Mayor Driscoll. “Hearing directly from residents allows us to improve service delivery and focus our public resources on those issues that are of most concern to the people of Salem. Having a number of years’ worth of data now also enables us to take a closer look at trends and changes that are taking place in our community.”

The final data is compiled and included in the Mayor’s annual budget, published this year in June. The information provides feedback into resident priorities and goals, as well as important performance and outcome measures These have, in the past, contributed to the City of Salem being one of just a handful of Massachusetts communities to be awarded both a Certificate of Excellence and a Distinguished Budget Award from the Government Finance Officers Association.

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